Q1: Do You Only Create Lipstick and Lipgloss?
No! We can create any skincare or cosmetic formulation. We receive requests extremely frequently for lipgloss and lipsticks, so we put together a few packages to make the process easy.
Q2: Do You Create My Entire Line and Market it For me?
While we do create turnkey cosmetic products, we do not offer turnkey cosmetic companies. We cannot market your products for you. We can act as an agent and manufacturer, but not a marketer or distributor.
Q3: How mUch Does Your Lipgloss Cost Per Tube?
There is no "one size fits all" answer for this. If you start with our basic starter pack, the current rate is $4/tube. This includes the tube, 1 color logo screen-printing, in-stock color of matte lipgloss and an ingredient sticker. If you need anything edited or changed - from quantity, to items, to finishes to packaging - prices will change. That's how custom packages work. Custom works needs a custom price. Similarly, re-orders will be custom priced, depending on what you order. There's no set price or re-order price.
The reason we created the starter package was to offer the most we could, in the simplest format, for the least amount of money, in order to help entrepreneurs just get started. The starter pack is not all we offer and it's not even the standard pricing, but we can't give a "price per tube" when we have no idea what you'd like to order.
Q4: Are You Sold Out Of custom Packages?
We're not, no! Although we may be sold out of a certain tube choice from time to time, we're never "sold out" of our custom packages, but we have set standards. There's needs to be a mutually beneficial fit, built on the base of mutual respect and professionalism. As of January 2018, all custom packages will be quoted and invoiced privately.
Q5: I have less than $1000. What's the best way to start?
It is currently $725 for 100 units of 1 color of lipstick and $885 for 100 units of 1 color of lipgloss. In our opinion, the starter pack is a better offer.
Q6: How can I order Samples?
For in-stock matte lipglosses, we have samples available for $5 each plus shipping. Please email us at email@example.com with your color choices (#1-34) to complete your sample order. We will then confirm and invoice you. When the invoice is paid, we will ship.
For custom color samples, please visit the sampling page to complete your order online.
Q7: Do you create logos or designs?
We no longer offer design services. For ideas on affordable ways to find a designer, please read Q1 in our Q&A here. It is expected that - to begin your project - you will have all designs ready in .ai TTC format. They must be designed for manufacturing, or there will be delays to your project.
Q8: How do I create my custom colors?
If you are ordering a package with custom colors, we ask that you choose a HEX CODE for the color or send a sample to us. We have outlined this process step by step here.
Q9: Can I just speak with someone on the phone? i NEED TO TALK TO SOMEONE.
That's understandable, but we ask that you first review all available information here. We are a small, lean team and the only way to keep everything affordable, made in the USA and available at low minimum order quantities is to limit the amount of time spent getting each client from Point A to Point B. That's why we write so many Q&As and blogs, to help streamline the process!
We will call you to go over your quote and final details when you're ready to place a custom order.
If you need a consultation for your business or manufacturing processes, we charge hourly for consults.
Q10: How Long Will My Order Take?
That depends entirely on what you've ordered and how many orders we have in the queue. The best way to find out is by asking your rep at the time you've placed your order. Until we receive payment, we cannot set batch dates for your order.
Orders of in-stock items on the site (blank tubes, etc.) typically take 5-14 days to arrive. Custom color samples typically take 2-4 weeks, depending on our queue. Custom orders can take anywhere from several weeks to several months, depending on the complexity of the project.
Q11: Do you offer discounts for students or first-timers?
We do not.
Our "discount" is the $1000 starter pack, which is originally priced at almost $1500. This is the best way to get started.